- Talking to people in the office, back home, on the internet
- Buying a subscription to Consumer Reports to get other reviews
- Research online reviews, exhaustively
- Looked at warranties that come with the item
- Research dryers, and make sure they are good as well. Don't want to buy a good washing machine, but the dryer suck
Went to Amazon to see what's there. They have the model we want, but also another model that we're interested in. Decide to go with the original model we wanted. Went to Giant Eagle, got $1k in gift cards (for gas points), and then put the rest on our credit card. Whew, we bought a washer/dryer set.
Next morning, phone call. That set is no longer in the warehouse, but we have the upgraded one. (Uhm, no, that has crappy reviews). I ask for the other set, that we were debating about last night, the same company has it online at Amazon. Nope, that's not available either - but we DO have this one.... OK, well, I need to research it, I'll call you back....
..... 20 minutes later - appears to be a good set. I call back - phone lines are down. I try for 45 minutes, all lines are down. Were we duped? I send email through Amazon. 20 minutes later, the guy calls me back.
So I believe - that we will be getting a WT7600HKA (unfortunately, it's black in color). The electric dryer that matches should be a pretty good one too (after all, I did the research).
The prices were the same for us, so I surely do hope this works out.
I wish I were one to just buy one from the store because I liked the way it looked. *sigh* that would be so much easier, and who knows which one would actually last longer?




